We examine the reasons why lead user method (LUM) is not adopted in an organisation after a successful pilot project. We use rich, longitudinal data from two case companies and find that despite stated intentions and enthusiasm, LUM is not applied repeatedly. The specific reasons for this as well as the requirements for successful LUM adoption are discussed.
The aim of this paper was to explore the interrelation of the module library and the solution space by using a user innovation toolkit in the context of shopping center design. This preliminary exploration suggests that in order to ensure that users communicate their own individual needs, both the solution space and the module library should be opened up.
Network searches are increasingly popular in searching for rare lead users. In these searches, implicit and inexact referrals have been found to comprise a substantial number of network referrals. To aid handling such referrals during network searches, we explicate their status as intermediate referral types, and how these referral types relate to known search methods.
Two recent papers are presented: Collaborative futuring with and by makers, What difference does a living lab make? Comparing two health technology innovation projects
By drawing elements from both lead-user workshops and participatory design, we conducted a futuring workshop, which allowed us to engage the local maker communities in identifying the issues relevant for a public maker space in 2020. Particularly the information about future solutions was of high relevance, as was the opportunity to trial and elaborate activities on a rolling basis in the prototype space.
Here we conducted a meta-review of five longstanding case studies that highlighted a key topic deserving attention: practitioners’ method mixes should be taken seriously. Single-method use by a project, professional, or company happens rarely (in this data, never).
Inuse Research Group is participating to forthcoming 9th International Open and User Innovation Workshop taking place July 4-6 in Vienna. Continue reading