Building upon both design research theory and practice, this presentation explored the evolving field of co-design in digital media, and interrogates the antecedent and contemporary orientations of the field, which can be identified as turns to usability, sociality, and designability.
In this presentation Mari Holopainen discussed narrative approaches to innovation and in particular how an insurance e-services innovation got presented by the official corporate voice, employees and customers.
In this presentation Eija Kaasinen introduced for discussion VTT’s Design for Life White paper with four areas that need to be developed in human-driven design: understanding future consumers, coping with complexity, user experience driven business, and co-design.
In this presentation based on his doctoral dissertation, Mikael Johnson distilled lessons for designers, managers, and researchers from an in-depth case study of a pioneering digital service, Habbo Hotel by Sulake Corporation.
Marja Toivonen, Research Professor at VTT, talked about the past, present, and future of service innovation and especially about the role of users.
This talk elaborated how different techniques of involving citizens and users in policy making can be applied at the municipal level.
In his thesis, Salovaara theorized people’s creative workarounds as appropriations, for which he proposed three distinct cognitive process explanations.
In his presentation he describes living labs as open innovation networks, identifies the distinct structures of living lab networks and analyzes the users roles in diverse living lab networks.